From Mediplay Connect: Administration » Players and Locations Change the player name, resolution and/or background by clicking on the appropriate action located in same row as the player name. Only Subscriber Admins can add/edit player information. Change the location operating hours by clicking the appropriate action at the top right.
If your media player is offline (lost it’s internet connection), the local weather in the top righthand corner of your screen and your Ticker messages at the bottom of the screen will not appear. If you are not experiencing network outages throughout your office, then we recommend rebooting your media player. To reboot, locate the
In most cases, we are able to resolve the issue remotely. If you have any questions, comments or concerns about your media player, contact Mediplay Support. However, if the media player becomes non-functional during the first year of your contract, we will replace it at no charge (you only pay for shipping) and we include
Mediplay provides a dynamic educational and marketing program displayed on a TV in the waiting room or exam room. While all content scheduling is performed in a standard web browser, a small networked media player (PC) pulls content from Mediplay’s server, stores it locally, and then displays it on screen. In most cases, little to
The easiest way to tell if your media player is configured properly is to run a Diagnostic Report. This is a built-in test that will verify if your player is properly connected to the network and the Mediplay server. As there are certain ports that the media player will need to have access to, this
