Creating a before and after promo is easy! From Mediplay Connect: Content » Custom » Add Custom Content » (choose area of screen). If you are adding a Before and After message to the Main Zone, choose Main Content. For the Side Bar, choose Side Bar Content. Then choose, Create New Content. From Template Categories, choose the Mediplay Templates category
Sample provider bio. From Mediplay Connect: Content » Custom » Add Custom Content » (choose area of screen). If you are adding a Provider Bio message to the Main Zone, choose Main Content. For the Side Bar, choose Side Bar Content. Then choose, Create New Content. From Template Categories, choose the Mediplay Templates category (for older versions, choose either Circles, Emerald, Grid or
If your media player is offline (lost it’s internet connection), the local weather in the top righthand corner of your screen and your Ticker messages at the bottom of the screen will not appear. If you are not experiencing network outages throughout your office, then we recommend rebooting your media player. To reboot, locate the
When the screen is black / blue, either the TV is set to the wrong input, the media player (or TV) is powered off, or the current time is outside the location’s operating hours as set in Mediplay Connect. To verify that the input is correct, locate the input (or source) button on the TV’s remote control.
As part of the installation process, you are asked to select the optimum resolution for your TV. Once you have determined this resolution, login to Mediplay Connect, choose Administration » Players and Locations » Change Resolution. If your media player has been installed for some time and the content is now no longer fitting on the
If your Ticker messages are not playing (at the bottom of the screen) and / or the local weather is not showing (top, right of the screen), this most likely means that the media player has lost its network connection. For information on verifying your network connection, see Has my player lost its network connection?
Good question. The answer is yes, and no. It is possible to add premium background music to your programming, as well as upload your own videos that contain audio. Also, the majority of the videos in the Manufacturer, Public Service and Entertainment libraries contain audio as well. Videos in Mediplay’s Healthcare Topic Library that are labeled “with
Yes. Using the Groups feature in Mediplay Connect, you are able to assign library topics to a group of players/locations, rather than assigning them individually. You are not able to assign custom messages and ticker messages to a group, but you are able to schedule them to multiple players at once by simply checking the box
The media player is set up to check in with the Mediplay server every 20 minutes. If any changes have been made to your content , they will be downloaded at this time. Once fully downloaded, the content will be added to your programming schedule. The media player does not stream video content. All video files
