If you need help installing your Mediplay media player and /or your TV, we have a certified installer that we recommend. Snap-install.com is a certified nationwide installer that is familiar with the media player and all aspects of the installation process. Please contact Snap-Install directly to discuss your needs. Whether you are connecting a media
Our Support Team can help you with anything relating to your subscription with Mediplay including your equipment, display and programming. Contact us! Hours: Monday – Friday 9am – 9pm EST Email: support@mediplay.com Telephone: 800.565.1920
To verify, configure, or update the WiFi settings on your media player, follow the steps below: 1. Connect a USB Keyboard and USB mouse to the media player. 2. If the content is playing, press ESC to minimize the content window. 3. Close the window by clicking the “X” in the top right-hand corner. 4.
Yes you can. There are a few things that you must be aware of when using one media player to broadcast your program to multiple screens. First of all, your screens must be in relatively close proximity. Then all of your screens must be the same resolution. Since the media player sends out one signal,
The instructions on this page are for the mp330 media player: If the media player is connected to the TV/Display using an HDMI cable, you are good to go! The HDMI cable is designed to transmit both video and audio. If the media player is connected to the TV/Display using a DVI or RGB cable,
The instructions on this page are for the mpMini media player: In order to configure this media player for audio playback, a 3.5mm audio cable must be connected from the Audio-Out on the media player, to the PC Audio-In on the back of your TV/Display. Although any 3.5mm audio cable will work, we are offering
It is important to know what model media player(s) your networks has installed, as not all media players have the same capabilities. To identify your media player, compare it to the images below or ask Mediplay Support, by clicking the orange chat icon in the bottom right-hand corner of this page. Released in 2020, the
If you are unable to preview custom messages in Safari, it might be because pop-ups are being blocked. When this happens, you the following message will be displayed in the top toolbar. You can TEMPORARILY ALLOW pop-ups by clicking the pop-up icon on the right-side of the address bar, as shown below. This will only
If you are unable to see the template preview, you may have pop-ups blocked within your browser. To correct this, follow the steps below: Windows: Internet Explorer – When blocked pop-up notification appears, select “Options for this site” > select “Always allow” Firefox – When blocked pop-up notification appears, select “Options” > select “Always pop-ups
